Returns & Exchanges

At Equilibria, we strive for perfect balance in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe meets our high standards of fit, quality, and style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all designer tags attached to ensure they remain protected during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our atelier inspects the returned pieces, your refund will be processed to your original payment method within 5-7 business days.